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Customer's Are Excited About Our Changes

written by

Ben Simmons

posted on

January 7, 2020

Hello from our farm,

Last week I shared three milestone accomplishments for 2019 as well as a peak at changes coming for 2020! This email was opened by 411 recipients - the highest number ever.

This week several customers emailed me these comments:

"So glad you finally moved your deliveries to Saturday..."

"Been wanting to buy from you for a long time. Glad you added Ocean Springs pickup location."


Today (Jan 4th) is our first Saturday delivery and we have NINE new customers who will receive their first order from our farm. That's really exciting to us!!! And, several others have selected a new delivery location that is more convenient for them.

Looking ahead we will be studying the path we have set up that customers follow from the time they first hear about our farm through their first order.

We believe in what we do, and have many happy customers who enjoy our partnership. So, we want to make sure we are clearly and effectively communicating the value our products offer and why they are different, better and more healthy options than what most Americans buy.

For example: Do our website and emails clearly offer solutions to customer problems? Is the ordering process simple, or complicated? Do our emails truly communicate who we are and teach people about our mission and farming practices?

in closing, it has been said that many folks know their doctor, most know the person who cuts their hair, and many even know their mechanic.

I'm excited that today more and more folks want to know the farmer that grows their family's food.

Ben Simmons
Owner, Nature's Gourmet Farm

Vaughn H. recently left this ⭐️⭐️⭐️⭐️⭐️ Google Review:

"I am very happy with the items I have tried so far. The beef is fantastic as well as the pork. I am going to order more in the New Year. I have not tried the poultry products but if they are anything like the beef and pork and I am sure to be satisfied. Thanks for what y’all do."

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Contents: 1. Faithful Customers 2. Free The Milk 3. Product Availability Update Faithful Customers- September we completed eight years selling our product via our website and making deliveries. From 2010 till 2016 we only sold whole or half beef & pork and chicken. Thursday a customer placed their order. The order number was 20,000 (that is twenty thousand). WOW! Now, that does not mean we have actually filled 20,000 orders because when someone deletes, cancels or leaves an open cart the number is not reused. But, those are exceptions as most of those 20,000 orders are filled. Additionally, this weekend will be our largest volume delivery ever