A quick thought before we dive into ordering tips - Have you bought your LAMB
YET? We restocked last Wednesday about 6pm!
Now, for the tips. Every month we have customers who miss placing their order for one reason or another.
And others contact us about changing pickup locations or similar information that can simply be accomplished during order checkout.
So, this newsletter will help you navigate GrazeCart checkout and hopefully save you time and prevent someone from arriving at pickup and not have an order!
When you click on your cart this is typically the page you will see. It is a review of your order to include pickup location, date, and time. There is a comment block where you can communicate back to our farm about your order. For example: prefer a smaller ham. IF all is correct, simply press the Place Order button. NOTE: with some browsers you may need to scroll down to see this button.
Importance of the Place Order button - after adding product to your cart the items are only allocated to your order AFTER you press the Place Order button. Do not wait until later or another customer can take your items for their order.
If you are a new customer and did not fully complete your account details like cell phone number then at checkout you will be prompted to complete before you can continue. Also, this is a good time for existing customers to confirm their cell number by clicking the Contact information button on the upper left. Here you can easily update your cell number and email. Press Continue when complete.
We ask that everyone check their email & phone number (cell) for accuracy. Often we need to contact customers while on the road regarding a question about your order. Current contact information makes it easier and timely so we can serve you better.
Next, you can update the Delivery Location for your pickup. This happens more during the summer when families are travelling and instead of skipping an order they choose to pickup at a different location – i.e. Farm. New customers must select a pickup location to continue their order checkout. Existing customers can select the Delivery details menu and update their location preference. NOTE: this is very important to our operation as we pack orders based on pickup location and load our delivery trailer accordingly. Changes after orders are packed creates a lot of extra work at the farm. Press Continue when complete.
Next is the Payment details menu. Again, new customers will be prompted to complete their payment preferences before completing their order. Existing customers can update their payment preferences from this menu. Select either Credit Card or Pay at Pickup. Many customers have contacted us to change their preference from CC to PP to avoid the CC fees added to their order. Frankly, we support this and prefer cash or check at pickup. Remember, your order is an estimated total UNTIL we pack your order and add the actual weight of your products. Press Continue when complete.
Now, to finish your order simply select the Place Order button (see first screenshot above). When your order has been successfully received by GrazeCart you will receive the following screen-
It is important to note that you can Add, Edit, or Cancel your order up to the order deadline date which is midnight Wednesday prior to your order delivery date.
Order period reopens at midnight Saturday following completion of your order delivery.
For example: as I write this newsletter on August 2nd, the Gulf Coast Route & Farm delivery locations order period closed Wednesday, July 31st at midnight and will reopen Saturday, August 3rd at midnight.
We hope you find this information beneficial and look forward to serving your family from our farm for years to come.
At Nature's Gourmet Farm, our intent is to create a community that evolves around one of the most intrinsically important things of the ages, and that’s the provision of sustenance. That's our passion - to raise healthy food to nourish families and strengthen immune systems.
If you are new to our farm then maybe you have been looking for premium ALL NATURAL GOODNESS of beef, pork, chicken, and eggs raised on pasture as God intended - with emphasis on Regenerative Principles and NOT conventionally raised animals (with growth hormones, drugs, chemicals, and antibiotics) - and where animals are treated humanely - then you have come to the right farm. Our delivery schedule and product availability are listed below along with order buttons that will take you to our website where you can browse over 90 product choices and place your order from the convenience of your home. It's that simple!
** Product Availability Update **
NOTE: Restocks are made about 6 PM on the dates indicated below!
Chicken -Restocked July 24th. Next Restock is August 14th
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Turkey - Sold Out! New poults arrived, but will be months before ready. Demand popped and I dropped the ball on this one.
Eggs - Restocked each Wednesday. We are well stocked on large at this time.
Beef - Restocked July 18th. Half Beef- next orders are planned for late September
Pork - Restocked fresh cuts July 10th. Link sausage July 14th. Cured items July 22nd
Lamb - Restocked Wednesday July 31st. Many customers have already placed their orders.
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