Restock Dates: Please see our Farm Blog where we post our weekly newsletter for the latest updates

Important Considerations Follow-Up

written by

Ben Simmons

posted on

October 28, 2021

We really appreciate all the very positive feedback from so many of our customers regarding credit card fees as well as price increases. Here is a sampling:

"On reading your last email, it seemed worth remembering that your entire customer base consists of people who are willing to pay more in order to make sure that all concerned are well cared for. "All concerned" includes the cows, chickens, etc., as well as yourself, your wife, your children, anyone you employ, and your dog (whom I've met, by the way). Everybody knows the price of everything is going up all the time. We all expect you do whatever is necessary to ensure that "all concerned" are being treated well. Thanks to you and yours for all that you provide for us."

"Dear Mr. Simmons, good morning. I am so sorry to hear about the credit card fee you are charged for me to use my credit card for purchasing products from you. In this regard, I can change my method of payment to check, if that is amenable to you? Do I just go into My Account on your webpage and delete my method of payment?" ANSWER" Yes, go to account settings and change from Credit Card to Pay at Pickup (with a check or cash).

"I will be happy to stop using my credit card with you and plan to have a check prepared. I know everything is going up. I understand if you have to raise your prices also and I will certainly buy from you as I can afford. As you know my brother sold out of the dairy business because milk prices were controlled and never went up though expenses did. I do appreciate your careful management and the excellent products you sell. Certainly want you to stay in business and make a decent living!"

"Thank you for thinking of your customers and explaining the price increase! This is why I will remain a Nature's Gourmet Farm customer! "

Again, we are very grateful for everyone's comments and understanding on credit card fees as well as price increases.

Grazecart offers ONLY two payment options. Credit Card or Pay at Pickup (with check or cash). If you are currently paying by CC and want to switch to Pay at Pickup then you can change your preference in Account Settings. If you need help I can do that for you.

For customers whose preference (choice) is to use their credit card we will add 3% to your order to cover the fee cost. I was surprised to hear from customers how many small businesses are doing that these days!

PRICE INCREASES: Prices did not change on more than half of our items. Ground beef had a small increase and steaks had a slightly higher increase. Chicken breast were increased as well as bacon and smoked sausages had a small increase. If these items were in a bundle then the bundle was increased. All other items stayed the same.

September has been a very strong sales month. Our beef & chicken inventory has not been this low for a long time. Please see the Product Availability Section below for a complete update on restock, etc.

As always, we thank you for rewarding our hard work with your trust and support.

More from the blog

Website Changes Coming

About two months ago Seven Sons announced they had SOLD Grazecart to POS Nation in Charlotte, NC. Our farm was in the top 5 to signup to use Grazecart back in December 2015. Back then it was very hard to set up... you had to work with the IT guy to program your site. Basically, flying by the seat of your pants. I had learned about Seven Sons and Grazecart during my time on the Board of the Grassfed Exchange Conference where Blaine was also on the Board. Additionally, you may remember that when we decided to add hens to our farm Beth & I visited Seven Sons to check out their operation. But, they (and we) perservered and today Grazecart is very functional and easy to "program" using widgets. So, the sale really saddened me because one of the compelling reasons we chose GC was that it was developed by farmers for farmers who market and sell direct to consumers. A little statistic - last year Grazecart supported about 450 farms. Our farm was in the top 25 largest users of Grazecart coming in around 22 or 23 if I remember correctly. There was no reason(s) given for the sale! The next communication came about a month ago stating POS Nation would transition Grazecart Stripe credit card process to POS Nation Stripe - again, no reason given. Farms were instructed to create an account on the new site and be ready for the migration to happen. All of this we have done. We are prepared, but have not yet been migrated. Then, this week several farms who had been migrated expressed disappointing results and lack of visibility on payments, payouts, reporting, etc. on the POS Nation site. I know when I checked my account status I could not log in. It took 4 email conversations over a 12-hour period AND then a couple of phone calls Friday morning before the issue was resolved. Late Friday afternoon the VP of Grazecart (POS Nation) emailed customers that the migration was put on hold until complaints were resolved. Additionally, this week - DRIP that powers our email marketing function communicated that Google & Yahoo email were cracking down on emails like our newsletters that are not delivered into inboxes. There are many reasons for this, but mostly folks are searching the internet and come across our website. They sign up to "check us out", and after awhile, decide to move on. Most never make a purchase. Some will make only one purchase and probably decide this is not what they are used to and fall away. Instead of using the "Unsubscribe" feature found at the bottom of our newsletter, they "Block" our email delivery. These are the ones that Google & Yahoo are after because these go into Spam folders and not inboxes. I am sure this is a big deal for email providers that cost them big money considering the shear volume of emails sent on a daily basis. That said, next week we will "Deactivate" about 288 DRIP accounts from ever receiving any of our emails. Well, enough of that for now! Remember, we showed pictures of the 23 registered Red Angus cows purchased from a ranch in WY? Well, they have started calving. Two of them this week. Here is a picture of the FIRST one. So glad we can celebrate this birth with our customers. At Nature's Gourmet Farm, our intent is to create a community that evolves around one of the most intrinsically important things of the ages, and that’s the provision of sustenance. That's our passion - to raise healthy food to nourish families and strengthen immune systems. If you are new to our farm then maybe you have been looking for premium ALL NATURAL GOODNESS of beef, pork, chicken, and eggs raised on pasture as God intended - with emphasis on Regenerative Principles and NOT conventionally raised animals (with growth hormones, drugs, chemicals, and antibiotics) - and where animals are treated humanely - then you have come to the right farm. Our delivery schedule and product availability are listed below along with order buttons that will take you to our website where you can browse over 90 product choices and place your order from the convenience of your home. It's that simple! ** Product Availability Update ** NOTE: Restocks are made about 6 PM on the dates indicated below! Chicken - Restocked May 8th. next restock will be May 23rd. . Turkey - Only have ground turkey and turkey wings available. Eggs - Restocked each Wednesday. We are well stocked on eggs - especially large at this time. Beef - Restocked April 19th. Next restock will be May 17th. Pork - Restocked fresh cuts Wednesday, May 8th followed by cured items (bacon) about 12 days later. Lamb - April 17th lamb did not work out. They were only 50 lb live weight or about half the weight needed for slaughter.

Updates & Musings From Farmer Ben

Last week I announced that we continue to have strong demand for our half beef custom orders, and that we have scheduled a harvest date for 6 "custom" beef with Homestead Farm & Packing in Lucedale, MS. Here are the key dates: April 27th 6 beef (12 halves) added to our website for orders. First-come, First-served. Customer pays deposit to reserve order. June 1st Cut-sheet due not later than this date. Best practice is to complete within a week of placing order. Cut sheet can be found at this link - scroll to the bottom of the page https://naturesgourmetfarm.com/custom-bulk-orders. June 3rd I will deliver the cows to the plant.

Do You Need A Half Beef? Must Read

Before I get into the main topic, let me share that our new mama cows are going great. They are settling in and now curious when we come around. For example, last Monday Jared picked up a load of chips for our chick brooder bedding and while unloading they eased up to see what we were doing. Very cool! Next, we want everyone to know that we are mostly FULLY STOCKED on beef, pork, eggs, and chicken. Its been a long time since we were last able to communicate that. Exceptions are filet, flank, and hanger steaks. Who bought all of those filets?